Scott Arnett,,,,I have always done it the same way, only now it isn't working............I'm pretty savy on the computer so I can't imagine what's wrong ? If you notice on my page I have lots of pictures and information (I did it all myself, so I am somewhat up to date on how the computer works)......I first tried to answer your comment in (latest activity)...when I went to where you answered me...It wouldn't send so Now I am trying to send it as a message to you....If it doesn't go through you will NOT know unless I tell you some way ? ....O.K., It didn't sent to you as a personal message again, so now I'm sending it again in "venting" this is the ONLY place it will send from ?...If this doesn't work I want to close my account and start over again from scratch.....Maybe there is a glitch or something ?....My phone number is 269-934-0430. If you could call me and walk me through this process....I am SURE that I am doing it correctly though !....: ) This is VERY annoying !!!